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Open is the New Close

I don’t know, after 20 plus years selling staffing services and managing sales teams I think my mind is starting to play tricks on me, as it did very recently when thinking about our new business activity. “How much business did we close this month, quarter?” I asked myself and my senior management team and then while waiting for the data I sat back and thought about why we are “closing business” especially in a service oriented industry like ours.

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