The LLoyd blog: hidden talent.


soft skills
The importance of Soft Skills



Possessing a robust set of skills is imperative for professional success. While hard skills, such as technical expertise and academic qualifications, are crucial, it’s the often overlooked soft skills that truly set exceptional candidates apart. Employers across all industries increasingly prioritize candidates who exhibit a strong grasp of these intangible attributes, recognizing their invaluable contribution to workplace productivity, collaboration, and overall success.



Hard skills refer to specific, measurable abilities that are typically acquired through formal education, training programs or hands-on experience. Examples include proficiency in programming languages such as Python and Java, graphic design software such as Adobe Photoshop or Illustrator and data analysis tools like Tableau, Power Bl or Google Data Studio.


Soft skills encompass interpersonal, communication, and behavioral traits that enable individuals to navigate various professional scenarios effectively – they relate to how your work. These skills are less tangible and often developed through experience, personal growth, and observation.  According to LinkedIn, members with both hard and soft skills on their profiles get promoted 8% faster than those who only list hard skills. In fact, LinkedIn recommends listing up to 50 skills spanning both hard technical and soft human skills on an individual’s profile.


The NY Post recently reported that 79% of leaders say the longevity of technical skill is limited to 5 years or less, while soft skills have gained a tremendous advantage as workers continue to navigate the challenges and disruptions created by AI.


soft skills
Top 5 Soft Skills


  1. Adaptability (sited by LinkedIn as the “top skill of the moment”)
    In an era marked by rapid technological advancements and industry disruptions, adaptability has recently been named as the most prized attribute. Candidates who demonstrate flexibility and resilience in the face of change are better equipped to navigate evolving work environments and seize new opportunities as they arise.
  2. Communication
    Effective communication lies at the heart of every successful professional interaction. Whether conveying ideas, negotiating contracts, or collaborating on projects, the ability to articulate thoughts clearly and listen actively fosters understanding and builds rapport among team members.


  1. Problem-solving
    Employers value individuals who can identify challenges, analyze situations critically, and propose innovative solutions. Strong problem-solving skills enable employees to overcome obstacles efficiently, contributing to increased productivity and organizational success.


  1. Leadership
    Effective leadership extends beyond formal managerial roles. It involves inspiring and motivating others, fostering a collaborative team culture, and guiding individuals toward common goals. Employees who exhibit leadership qualities can influence positive change and drive organizational growth.


  1. Emotional Intelligence
    In today’s interconnected world, emotional intelligence is increasingly recognized as a cornerstone of effective leadership and teamwork. Individuals with high emotional intelligence can empathize with colleagues, manage conflicts constructively, and cultivate positive relationships, fostering a harmonious work environment.




Incorporating relevant soft skills into your resume can significantly enhance your candidacy and capture the attention of potential employers. When highlighting soft skills, consider providing concrete examples of how you’ve demonstrated these attributes in previous roles or experiences. For instance, instead of merely stating “strong communication skills,” you might showcase your ability to lead productive team meetings, deliver persuasive presentations, or resolve conflicts diplomatically.

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Resume samples highlighting soft skills


While some soft skills may come naturally to certain individuals, many can be developed and honed over time through deliberate practice and self-awareness. If you want to expand your soft skills you can…

Solicit feedback from colleagues, mentors, or supervisors to gain insights into areas for improvement and identify opportunities to enhance your skills.

Take advantage of continuing education via workshops, seminars, online courses, and professional development programs.

Volunteer for leadership roles, and step outside your comfort zone to develop resilience and adaptability.

Cultivate empathy by actively listening to others, considering alternative perspectives, and acknowledging the emotions of those around you. Empathy fosters stronger interpersonal connections and facilitates effective communication and collaboration.


soft skills
Soft Skills

Today’s workplace demands a strong set of soft skills for career advancement and success regardless of your industry or occupation. While hard skills may open doors, it’s the mastery of soft skills that will truly distinguish exceptional candidates along with your ability to communicate your soft skills in an interview. By consciously developing and showcasing these sought-after attributes, you can position yourself as a valuable asset to any prospective employer and continue build a strong professional journey.

Fortune 500 business coach and author Peggy Klaus, perhaps summed it up best when she said,
“Soft skills get little respect, but they will make or break your career.”



Ready to put your Soft Skills to work in a new position?
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