Winning Off The Field Matters Too – A Customer Experience Victory

customer service experience

  By Melissa Matos, CSP, Vice President Recently, I had an exceptional customer experience while dining out. Last week my family and I went to dinner at Lucky Shuck in Jupiter, Florida, and sitting next to us was none other than the famous football quarterback, Mr. Joe Namath of the NY Jets, who was also […]

Employer Branding – Why It Matters

Employer Branding

Employer branding shapes how potential candidates perceive a company. A strong employer brand communicates the company’s culture, values, and work environment, making it more attractive to top talent. It highlights the benefits of working at the organization, such as career development opportunities, work-life balance, and employee well-being. A positive employer brand can differentiate a company […]