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Be a force for good. Help New Yorkers overcome homelessness, addiction, and mental health challenges—restoring dignity and transforming lives every day.

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Positions:

Residential Aide/Community Technician

As a vital part of the frontline team, you will help ensure the safety, structure, and smooth operation of a residential facility serving individuals with complex needs. This role combines security monitoring, resident engagement, and administrative support to maintain a safe, supportive environment for all.

Key Responsibilities:

  • Monitor and control access to the building; issue client ID cards and log visitor activity.
  • Patrol the facility to prevent property loss or damage; report any incidents or unusual behavior.
  • Observe resident activities and intervene or restore order when necessary.
  • Act as a point of contact for emergency responders (EMS, Fire Department).
  • Escort residents as needed and screen calls and visitors.
  • Assist in preparing and updating schedules, logs, census reports, case assignments, roll calls, and probation lists.
  • Maintain detailed transition and facility logs.

Requirements:

  • High School Diploma or GED
  • Available Weekends


Helpful but Not Required

  • Prior security experience
  • Bilingual and/or experience with MICA and homeless populations is a plus
  • CPR certification or willingness to complete CPR training

Available Shifts:  

  • 1st shift: 7:00 AM – 3:00 PM
  • 2nd shift: 3:00 PM – 11:00 PM
  • 3rd shift: 11:00 PM – 7:00 AM

Compensation: $17-18/hour

Location: Bronx, Brooklyn, Manhattan, Queens

Why Join Us?

Make a difference every day by becoming part of a mission-driven team dedicated to helping New Yorkers reclaim their lives with dignity and purpose. Our client provides life-changing services to individuals facing homelessness, mental illness, substance use, and other complex challenges.

Here’s what you can expect when you join the team:

Purpose-Driven Work – Be part of a compassionate organization that creates real impact in people’s lives.

Valuable Experience –Gain valuable experience, develop your skills, and explore a meaningful career path in human services.
Diverse Roles, One Mission – No matter your title, you’re contributing to a powerful mission to help others find stability, independence, and hope.

Join us in building stronger communities—one person at a time.

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