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The principal tasks of Customer Care professionals are to
act as intermediaries with the public. In this important role,
they handle customer inquiries, explain the organization's
product, services or policies and refer customers to appropriate
associates necessary to resolve matters which do not fall
within the Customer Care Representative's responsibilities.
How the Customer Care professional accomplishes these tasks
has changed dramatically with the advent of voice mail and
email technology. Customer Care now encompasses both voice
and virtual response as a means to interact with consumers
and the general public.
Lloyd Staffing has been a long-time provider of personnel
with customer care skills. We handle employment opportunities
in this field which are both temporary and/or direct hire.
On the temporary side, Lloyd has had great success fully staffing
large customer service divisions for financial institutions,
call centers, consumer product companies and public service
organizations. Assignments can range from one day to several
months or longer. Often, due to the nature of our client's
Customer Care facilities/departments, positions may be 24/7
with employment opportunities available around-the-clock.
Full-time positions typically require a cross-section of
skills including strong communication, data entry and problem
solving abilities.
A representative sampling of Lloyd's recent placement activity
includes searches for all of the following job titles:
- Call Center Manager
- Customer Service Representative
- Telemarketer (inbound/outbound)
- Training Manager, Customer Relations
- Claims Representative
- Policy Processor
- Email Response Manager
- Inside Sales Representative
- User Care Administrator
HOT
JOBS
Candidates seeking employment in the discipline
of Customer Care,
are encouraged to review our current "hot" opportunities.
This is a sampling of searches presently being handled by
this niche. All employment opportunities are not necessarily
posted. To apply, please submit
your resume directly.
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